Ground Service & retail

Ground Service & retail

The Ground Staff Services & Retail course prepares you for high-paying career opportunities in the expanding aviation industry. Get trained to become a part of the ground staff & retail services sector. On completing this course you can work in an airport or airline, or a big fashion or retail brand.The course will train you to handle different functions in the aviation industry such as airport handling, customer service, and airport retail.

Airlines Travel Management & hospitality training

Airlines Travel Management & hospitality training

Course Contents available are: World Geography, Airport & City codes, Travel Terminology, Baggage, Time Calculation, Travel Documents, Airfares & Ticketing, Computerized Reservation System, Complimentary session on personality development and interacting skills, hospitality management training, Air Travel Formalities & Products.

Ramp Service

Ramp Service

Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.

Customer Handling

Customer Handling

Whatever customer service role you take on in the aviation industry, it is important to remember a number of things. Whatever situation you are facing, it is essential to remember that if you always remain prepared and always stay calm, you will be able to provide the best and most efficient service possible. Airport staff have the responsibility of dealing with customers, aircraft, baggage, services, etc. on the ground.

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